If your EAP or wellbeing app starts with this question, you've already failed.

The cruel paradox of modern mental health support is that it demands decisions from people who are already overwhelmed. When you're struggling with anxiety or stress, scrolling through endless options and choices isn't help - it's homework.

Behavioural science has shown us something crucial: forcing choices kills engagement. Yet somehow, we've built an entire industry around asking overwhelmed people to make more decisions.

The practical solution is elegantly simple: remove the burden of choice.

At Leafyard, we discovered that letting AI understand and guide users rather than forcing them to navigate themselves transformed engagement rates. No more decision fatigue, no more abandoned journeys, just support that understands what you need.

Next time you evaluate mental health support for your team, ask this crucial question: "Does this add to or reduce my team's cognitive load?"

Because if your mental health solution requires someone who's struggling to make more decisions, you're not solving the problem. You're adding to it.