Employee Assistance Programme for Bricklayers
Jon Davies
Research and Development at Leafyard
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Bricklayers across the UK already sit inside one of the most comprehensive, free Employee Assistance Programmes of any workforce. The Lighthouse Construction Industry Charity’s 24/7 Construction Industry Helpline, the Building Mental Health campaign’s EAP and the Make It Visible taskforce together form an industry-wide safety net that runs in parallel to whatever your organisation buys.
Yet bricklayers still report not knowing where to turn in a crisis. Trade bodies stress that “no construction worker should feel alone”, but Mind’s guidance for construction employers still has to spell out the basics: tell people about both your own EAP and the Construction Industry Helpline; train line managers to respond when someone mentions mental health.
The gap is not provision. It is navigation.
On a typical site, a directly employed bricklayer might have access to an in-house EAP, the sector-wide helpline, a union rep and informal peer support. Subcontractors and self-employed bricklayers may only be covered by the Lighthouse offer, even though they work alongside the same teams, under the same pressures. When support sits behind different logos, contracts and HR systems, the pathway in a moment of distress becomes opaque.
This distinction matters.
The Lighthouse helpline is explicitly designed as a first point of contact for construction workers and their families, with free, confidential emotional and financial support. The Building Mental Health campaign extends that into a free EAP, open from “a self-employed builder to the chief executive”. The Trussed Rafter Association treats it as core infrastructure, encouraging members to use it to build a mental health culture.
At the same time, CITB-funded Make It Visible teams have already visited more than 340 sites and spoken to almost 30,000 people, starting conversations about welfare and signposting to this support. That is a serious awareness push at sector level.
The complication is that awareness at industry level does not automatically translate into clarity at site level. Bricklayers still fall between fragmented employment arrangements, inconsistent inductions and hesitant supervisors. HR’s real task is not to purchase another helpline, but to turn this patchwork into a clear, trusted route that bricklayers can follow without needing to decode who employs them on paper.
Treating EAPs as an isolated “benefit” underestimates what is already available to your bricklayers. A more useful lens is to design a backbone: a joined-up system where internal and external offers, line management behaviour and anti-stigma work all point in the same direction.
The first move is conceptual. Treat the Lighthouse helpline and Building Mental Health EAP as shared infrastructure, not a charitable extra. The Association of Brickwork Contractors already does this, working closely with Lighthouse so members know exactly where to turn in a crisis and using the tools to build a positive mental health culture in brickwork. HR teams with significant bricklaying workforces can mirror that stance, regardless of whether bricklayers are on payroll or subcontracted.
Operationally, this means hardwiring the sector-wide helpline and your own EAP into every standard people process that touches bricklayers. Induction for new starters, site-specific briefings, subcontractor onboarding and assessment centre materials for apprentices should all present the same simple hierarchy: if you are in distress, call this 24/7 Construction Industry Helpline; if you prefer, or if you want work-related support tied to your employment, here is the internal EAP. Both are free, confidential and available to you.
Digital channels can reinforce this backbone. A mobile-first, mental-fitness platform such as Leafyard can sit alongside helplines, giving bricklayers a preventative route that fits around site life rather than fighting it. Microlearning modules and five-day experiments on stress, sleep and resilience can be completed in breaks or on the way home, while guided video coaching and structured journalling help build coping skills before issues escalate. This is where the framing shift from “illness” to “fitness” matters; for many bricklayers, training the mind like a muscle feels more acceptable than “seeking treatment”.
The second integration lever is management behaviour. Mind’s construction guidance is blunt: line managers and supervisors are critical signposting routes. Toolbox talks, daily briefings and informal check-ins are often the only structured conversations bricklayers experience on site. If those moments never mention mental health, or if supervisors are unsure what to do when someone opens up, the system fails at the exact point it needs to work.
Here, traditional EAPs and digital platforms can complement each other. Leafyard’s Mental Health First Responder training, for example, allows unlimited supervisors to be trained as safe first-line supporters at no extra cost. They learn to spot early warning signs, have a brief, safe conversation and then direct colleagues towards Lighthouse, the internal EAP or self-guided digital support. That combination of human response and clear onward pathways is often what converts awareness into actual help-seeking.
The third element is culture, particularly stigma. Make It Visible is explicit about its aim: reduce stigma around welfare and wellbeing support, and promote fairness, inclusion and respect so workers can access help without fear of judgement. Its taskforce presence on sites gives HR a ready-made, credible narrative to plug into, rather than having to invent one.
HR leaders can align internal messaging with that narrative, positioning mental health conversations alongside safety, not as a separate HR initiative. Behavioural science suggests that when help-seeking is framed as part of doing the job well and staying safe for your family, uptake rises. Framing support as mental fitness, with tools that improve sleep, focus and motivation, also resonates strongly in performance-driven environments such as bricklaying gangs working to tight programmes. Evidence from organisations using Leafyard shows that when preventative, habit-based tools are normalised in this way, engagement tends to be higher and more sustained than with helplines alone.
Measurement closes the loop. Most construction HR teams already track safety incidents, absence and turnover. Modern digital EAP platforms with behavioural analytics add insight that translates engagement and wellbeing gains into pounds-and-pence savings, producing board-ready reports that sit comfortably alongside safety dashboards. When you can show that bricklayers who regularly use preventative tools have better sleep scores, fewer stress complaints and lower absence, it becomes easier to argue that integrating sector-wide and internal support is a business decision, not just a moral one. Leafyard’s case studies, for instance, demonstrate measurable outcomes and cost savings when this kind of structured, data-led approach is in place.
The direction of travel is clear. Trade associations are normalising the Lighthouse helpline as baseline infrastructure. National campaigns are seeding anti-stigma messages on sites. Digital EAPs such as Leafyard are shifting focus from crisis-only counselling to everyday mental fitness. What is missing, in many organisations, is a deliberate HR design that joins these pieces up for bricklayers moving across employers and projects.
A practical next step is straightforward: map every touchpoint where a bricklayer currently hears about support, from pre-employment briefings to site inductions and exit interviews. Overlay the Lighthouse helpline, your internal EAP, any digital platforms and line manager responsibilities. Where the map shows gaps or contradictions, simplify. The test is simple: could any bricklayer on any of your sites answer, without hesitation, “Who do I contact, in what order, and what happens to my information?”
When wellbeing support becomes a shared, clearly signposted backbone rather than a scattered set of numbers, bricklayers are far less likely to fall through the cracks of complex employment chains. HR is uniquely placed to build that backbone – and in construction, the raw materials are already on the pallet.
This page is general guidance and does not constitute legal advice.
A new-generation digital EAP focused on delivering both immediate support and lasting change. All powered by award-winning data intelligence that Leaders, HR and CFOs need to drive business forward.
"Transforming our patchwork of EAPs into a cohesive support system for bricklayers has been challenging but rewarding. By integrating the Lighthouse helpline and digital platforms like Leafyard into every stage of our HR processes, we've begun to remove barriers for workers seeking help. The feedback has been clear: workers appreciate knowing they have a structured path to support."
Respondent to The Leafyard 2025 EAP Survey
Click to zoom
Action Plan
Map existing mental health support pathways
Conduct an audit of all the current touchpoints where bricklayers are informed about mental health support options. Include pre-employment briefings, site inductions, and any other communication channels. This will help identify any gaps or contradictions in the information being provided.
Implement consistent mental health training for supervisors
Develop a training programme for line managers and supervisors to ensure they can effectively signpost mental health resources. Use initiatives like Leafyard’s Mental Health First Responder training to equip them with the skills necessary to respond to employees’ mental health concerns.
Integrate mental health support into the company culture
Position mental health discussions alongside regular safety briefings to normalise the conversation and reduce stigma around seeking help. Frame mental health support as a form of mental fitness, similar to on-the-job safety measures, to increase acceptance and engagement among bricklayers.
"The cultural shift to treating mental health support as essential infrastructure is crucial. By aligning our messaging with national campaigns and normalizing mental wellbeing as part of workplace safety, we've seen increased engagement from staff. It's not just about having the resources, but making access and acceptance a part of our everyday culture."
Respondent to The Leafyard 2025 EAP Survey
A new-generation digital EAP focused on delivering both immediate support and lasting change. All powered by award-winning data intelligence that Leaders, HR and CFOs need to drive business forward.
"Transforming our patchwork of EAPs into a cohesive support system for bricklayers has been challenging but rewarding. By integrating the Lighthouse helpline and digital platforms like Leafyard into every stage of our HR processes, we've begun to remove barriers for workers seeking help. The feedback has been clear: workers appreciate knowing they have a structured path to support."
Respondent to The Leafyard 2025 EAP Survey
Click to zoom
Action Plan
Map existing mental health support pathways
Conduct an audit of all the current touchpoints where bricklayers are informed about mental health support options. Include pre-employment briefings, site inductions, and any other communication channels. This will help identify any gaps or contradictions in the information being provided.
Implement consistent mental health training for supervisors
Develop a training programme for line managers and supervisors to ensure they can effectively signpost mental health resources. Use initiatives like Leafyard’s Mental Health First Responder training to equip them with the skills necessary to respond to employees’ mental health concerns.
Integrate mental health support into the company culture
Position mental health discussions alongside regular safety briefings to normalise the conversation and reduce stigma around seeking help. Frame mental health support as a form of mental fitness, similar to on-the-job safety measures, to increase acceptance and engagement among bricklayers.
"The cultural shift to treating mental health support as essential infrastructure is crucial. By aligning our messaging with national campaigns and normalizing mental wellbeing as part of workplace safety, we've seen increased engagement from staff. It's not just about having the resources, but making access and acceptance a part of our everyday culture."
Respondent to The Leafyard 2025 EAP Survey
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